Practice Name: Dream Arrows
Practitioner: Nuwan Samarapathi, ACA Registered Counsellor
Location: Melbourne, Australia
Last updated: 04/01/2025

1. Purpose

This Privacy Policy outlines how Dream Arrows collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information Collected

I may collect personal and sensitive information including:

This information is collected directly from you through intake forms, sessions, email, or online platforms.

3. Purpose of Collection

Your information is collected to:

4. Storage and Security

All client records are stored securely in password-protected, encrypted digital systems. Reasonable steps are taken to protect information from misuse, loss, unauthorised access, or disclosure.

5. Disclosure of Information

Your information will not be disclosed without your consent, except where required or permitted by law, including:

6. Access and Correction

You may request access to your personal information or request corrections by contacting me in writing. Access may be limited where permitted by law.

7. Retention of Records

Records are retained for a minimum of 7 years from the date of last contact, in line with professional guidelines.

8. Complaints

If you have concerns about privacy, please contact me directly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact

Email: nuwancsam@gmail.com
Phone: 0450 265 167